Privacy Policy

Data Controller

Border Testing
Richard Hodgkins
126A Greystone Road, Carlisle, Cumbria, CA1 2DD.
info@bordertesting.co.uk

Border Testing is the data controller responsible for collecting and processing personal information in relation to its Portable Appliance Testing (PAT) and electrical safety services.

Collected Personal Data

We may collect and process the following personal data:

• Name and contact details (email address, phone number, business address)
• Company or organisation name (if applicable)
• Site details for PAT testing work
• Invoicing and payment information
• Any additional information voluntarily provided via contact forms, phone, or email correspondence

We do not collect or store special category data (e.g. health, religion, racial or biometric information).

Purpose of collecting data

Your information is collected and used for the following purposes:

• To respond to enquiries, provide quotations, and schedule PAT testing services
• To carry out contracted testing, certification, and reporting
• To issue invoices, process payments, and manage accounts
• To maintain records for legal, insurance, and compliance purposes
• To send reminders or communications relevant to ongoing or repeat testing (for example, re‑test due dates)

We do not use your data for unsolicited marketing or share it with third parties for marketing purposes.

Data Storage and Retention

Personal data is stored securely in password‑protected systems and retained only as long as necessary to:

• Fulfil contractual and legal obligations; or
• Comply with professional and regulatory requirements.
  Typically, testing records are retained for up to 7 years in line with insurance and audit requirements.

Data Sharing

We may share data only where necessary with trusted third parties such as:

• Accountants, insurers, or compliance consultants
• Governmental or regulatory authorities if required by law
  All third parties are bound by confidentiality and data protection obligations.

Your Rights

You have the right to request:

• Access to the personal data we hold about you
• Correction of inaccurate details
• Deletion of data (where legally permissible)
• Limitation or objection to processing

Requests can be made by contacting info@bordertesting.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk if you are unhappy with how your data is handled.